LinkedIn InMail Error Messages:
Error Cause | Status Message | User Action |
Public ID not found | InMail sending failed. We couldn’t locate the LinkedIn profile. | Use the Restart Button to either Skip the current Step or Stop the following Steps.
(Currently, we don't provide an option to update the LinkedIn profile URL, but it's a potential feature for the future.) |
LinkedIn Premium is not available | InMail sending failed. You need a LinkedIn Premium account to send InMails. | Acknowledge the premium subscription's renewal. Use the Restart Button to either Skip the current Step or Stop the following Steps. |
Public Global URN not found | InMail sending failed. We couldn’t locate the LinkedIn profile. | Use the Restart Button to either Skip the current Step or Stop the following Steps.
(Currently, we don't provide an option to update the LinkedIn profile URL, but it's a potential feature for the future.) |
InMail credits are exhausted | InMail sending failed. You have run out of InMail credits. Please purchase more credits to send emails. | Use the Restart Button to either Skip the current Step or Stop the following Steps.
(Pause until the credits refill.) |
Internal URN not found | InMail sending failed. We couldn’t locate the LinkedIn profile. | Use the Restart Button to either Skip the current Step or Stop the following Steps. |
Attachment failed | InMail sending failed. The attachment couldn’t be uploaded successfully. | Use the Restart Button to either Skip the current Step or Stop the following Steps. |
LinkedIn Connection Request Error Messages:
Error Cause | Status Message | User Action |
LinkedIn connection degree not found | The connection request failed. The degree of connection with the user you are trying to connect with could not be determined. | Use the Restart Button to either Skip the current Step or Stop the following Steps. |
Public ID not found | The connection request failed. We couldn’t locate the LinkedIn profile. | Use the Restart Button to either Skip the current Step or Stop the following Steps.
(Currently, we don't provide an option to update the LinkedIn profile URL) |
Not a valid connection degree | The connection request failed. The candidate's LinkedIn profile was out of network for the sender. | Use the Restart Button to either Skip the current Step or Stop the following Steps. |
The receiver and sender profiles are the same | Task skipped. The receiver and sender profiles are the same. | Use the Restart Button to Stop the following Steps. |
The contact is already a connection | Task skipped. The receiver is already a 1st-degree connection. | Use the Restart Button to Stop the following Steps. |
Skipping for an unknown reason | Task failed. | Use the Restart Button to either Skip the current Step or Stop the following Steps. |
Unable to find URN | The connection request failed. We couldn’t locate the LinkedIn profile internal ID. | Use the Restart Button to either Skip the current Step or Stop the following Steps. |
Email Error Messages:
Error Cause | Status Message | User Action |
Email not found via our contact enrichment module | Email not found. | Update the email to restart the flow, skip the step, or stop the flow. |
Email Bounced | Email bounced. | Update the email to restart the flow, skip the step, or stop the flow. |